Effective Date: 05/06/2025

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By completing a transaction, leaving property in our possession, or using this website, you acknowledge and agree to the following Terms & Conditions.

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IMPORTANT NOTICE REGARDING SERVICES
 

For repair, appraisal, custom design, evaluation, verification, and buying services, the Company’s signed Master Client Agreement governs.

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In the event of any conflict between these Terms & Conditions and the Master Client Agreement, the Master Client Agreement controls.

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These Terms & Conditions do not create a bailment, service authorization, or repair agreement. Any bailment or service relationship arises only upon execution of the Master Client Agreement.

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DECLARED VALUE & LIABILITY LIMITATION
 

Customers may be asked to declare a value for items left with the Company for repair, appraisal, evaluation, authentication, or other services. The declared value is recorded on the service intake receipt for internal documentation and insurance reference while the item is in the Company’s possession.
 

The declared value is used solely for the purpose of establishing the maximum potential liability of the Company and does not represent a statement, certification, agreement, or verification of the item’s market value, replacement value, or appraisal value.
 

To the fullest extent permitted by California law, the Company’s total liability for loss, theft, or damage to an item while in the Company’s possession shall not exceed the declared value recorded on the service intake receipt.
 

If no value is declared by the customer, the Company may record a reasonable estimated value solely for documentation purposes.
 

The Company is not responsible for verifying the accuracy of any declared value unless a formal written appraisal service has been requested and completed.
 

The declared value does not create insurance coverage, and the Company is not an insurer of customer property.

 

REPAIR RISKS & MATERIAL LIMITATIONS
 

Jewelry repair procedures may involve heat, pressure, polishing, ultrasonic cleaning, mechanical manipulation, stone setting, soldering, laser welding, or other processes that can affect certain gemstones or materials.
 

Some gemstones and materials are inherently fragile or sensitive to repair techniques, including but not limited to:
 

emerald
opal
pearl
coral
turquoise
tanzanite
fracture-filled or clarity-enhanced gemstones
glued or adhesive-set stones
antique jewelry
heavily worn jewelry
 

Many gemstones may contain internal fractures, inclusions, treatments, or structural weaknesses that are not visible or detectable during normal inspection.
 

Certain gemstone treatments, including fracture filling, oiling, dyeing, coatings, or resin impregnation, may not be identifiable without destructive testing.
 

Despite reasonable care, damage to fragile gemstones or materials may occur during normal repair procedures due to internal characteristics, prior wear, age, prior repairs, or structural weaknesses beyond the Company’s control.
 

By authorizing repair services, the customer acknowledges and accepts these inherent risks associated with jewelry repair.

 

REPAIR AUTHORIZATION & TIMELINES
 

The Company may perform minor additional work reasonably necessary to safely complete a repair, including tightening stones, reinforcing adjacent components, stabilizing worn areas, or correcting issues discovered during the repair process.
 

All repair timelines and completion dates are estimates only and are not guaranteed.
 

Repair completion may be affected by factors including but not limited to:
 

condition of the item
hidden structural weaknesses
material limitations
parts availability
workload volume
or other circumstances outside the Company’s control
 

The Company reserves the right to decline repair or discontinue service on any item determined to be:
 

structurally unsafe
excessively worn
counterfeit
previously altered or improperly repaired
or otherwise unsuitable for repair

 

SALES CONDITION & WARRANTIES
 

All merchandise is sold on a final sale basis and in “AS IS” condition, without any express or implied warranties, including but not limited to implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted under California Commercial Code §§ 2314–2316 and California Civil Code § 1792.
 

Nothing in these Terms & Conditions limits rights that cannot be waived under California law.
 

No insurance coverage is provided or implied. Customers are solely responsible for obtaining their own insurance.
 

Noble Jewelers Inc. (DBA You Jewelers & Boutique) is not an insurer of customer property and bears no liability for loss, theft, damage, or disappearance of items after pickup or delivery.

 

RETURNS & FINAL SALE POLICY
 

One-Week Decision Window (Limited Items Only)

For unaltered, in-stock showcase items only, customers may request review of a return within seven (7) calendar days of purchase.
 

Requests must be initiated within seven (7) calendar days by phone, voicemail, email, text, or in person.
 

Items must be unworn, unaltered, and in identical condition to their original sale state.
 

All return requests are subject to inspection.
 

This is a decision window, not a trial or use period.
 

If no return request is initiated within seven (7) calendar days, the sale is final.

 

Return Remedy

If a return request is approved, the remedy shall be store credit only, unless a refund is required by California law or expressly approved in writing by ownership.
 

Store credit:
 

• has no cash value
• is non-transferable
• is not a gift certificate
• may be subject to expiration or use limitations as permitted by law

 

Always Final Sale

The following items are never returnable:
 

any altered item, including sizing or engraving
custom or special-order items
items designated as final sale
items showing wear or damage
items with removed or tampered return eligibility tags
 

Once an item leaves the Company’s possession following a completed transaction, the sale is final.

 

SHIPPING & REMOTE SALES
 

For shipped or remote transactions, risk of loss transfers to the buyer upon carrier acceptance. Delivery confirmation constitutes proof of delivery.
 

Shipping delays, loss, or damage caused by carriers are outside the Company’s control.
 

Shipping insurance is the buyer’s responsibility unless expressly purchased and confirmed in writing.
 

Any delivery issue must be reported within five (5) business days of confirmed delivery.
 

Transactions conducted through third-party platforms such as eBay, Etsy, or similar marketplaces are also subject to the applicable platform’s terms and dispute procedures.

 

WATCH REPAIRS – LIMITED SERVICE WARRANTY
 

Certain watch repairs include a limited three (3) month service warranty, commencing from the date of service completion.
 

This warranty applies only to the specific repair performed and parts replaced by the Company.
 

This warranty does not cover:
 

normal wear
water intrusion
impact damage
misuse
lack of maintenance
unrelated component failure
repairs performed by third parties
 

Opening a watch may compromise water resistance. Water resistance is not guaranteed unless expressly stated in writing.

 

JEWELRY REPAIRS – NO WARRANTY OR GUARANTEE
 

Jewelry repairs are performed without warranty or guarantee, including but not limited to stone security, prong integrity, solder joints, structural longevity, or future wear.
 

The Company is not responsible for stone loss following repair, resizing, setting, soldering, retipping, or related services.
 

Any subsequent adjustments or courtesy repairs are provided solely as goodwill and do not create an ongoing obligation or warranty.

 

APPRAISALS, ESTIMATES & EVALUATIONS
 

All evaluations, estimates, and opinions regarding quality, purity, grade, weight, or value are good-faith professional opinions and not guarantees.
 

Values may change due to market conditions or additional information.
 

Formal appraisal services are provided only through a separate written report for a separate fee.
 

Definitive authentication may require submission to a manufacturer or third-party authority and is performed only with client authorization and at the client’s expense.

 

ABANDONED PROPERTY
 

Items left for service, appraisal, pawn, consignment, or layaway must be retrieved within ninety (90) days of notification.
 

Items not retrieved may be deemed abandoned pursuant to California Civil Code §§ 2080–2080.10 and may incur storage or administrative fees.

 

SECONDHAND DEALER COMPLIANCE
 

You Jewelers & Boutique is a licensed California Secondhand Dealer and Pawnbroker.
 

Transactions may require valid government identification and may be electronically reported to law enforcement as required by law.
 

Mandatory holding periods apply where required.

 

FORCE MAJEURE
 

The Company shall not be liable for delay or failure to perform due to events beyond its reasonable control, including but not limited to fire, flood, earthquake, theft, power failure, equipment failure, civil unrest, labor disputes, or acts of God.

 

LIMITATION OF DAMAGES
 

To the fullest extent permitted by California law, the Company shall not be liable for incidental, consequential, emotional, or special damages, including sentimental value, emotional distress, lost profits, loss of use, or loss of opportunity.

 

WEBSITE CONTENT DISCLAIMER
 

Website descriptions, pricing, and availability may change without notice and may contain errors or omissions.
 

The Company does not guarantee the accuracy or completeness of website content.

 

DOCUMENTATION, COMMUNICATIONS & CLAIMS
 

The Company may photograph or document items before or after service for recordkeeping and dispute resolution purposes.
 

No oral statements or assurances override these written Terms & Conditions or the signed Master Client Agreement.
 

Concerns should be reported within five (5) business days of pickup or delivery.

 

SEVERABILITY & GOVERNING LAW
 

These Terms & Conditions are governed by the laws of the State of California, with venue exclusively in San Diego County, California.
 

If any provision is held unenforceable, the remaining provisions remain in effect.

 

By completing a transaction, leaving property in our possession, or using this website, you acknowledge and agree to these Terms & Conditions.
 

www.youjewelers.com