Legal | youjewelersboutique

YOU JEWELERS & BOUTIQUE

TERMS & CONDITIONS

Effective Date: 05/06/2025

By completing a transaction, leaving property in our possession, or using this website, you acknowledge and agree to the following Terms & Conditions.

IMPORTANT NOTICE REGARDING SERVICES

For repair, appraisal, custom design, evaluation, verification, and buying services, the Company’s signed Master Client Agreement governs. In the event of any conflict between these Terms & Conditions and the Master Client Agreement, the Master Client Agreement controls.

These Terms & Conditions do not create a bailment, service authorization, or repair agreement. Any bailment or service relationship arises only upon execution of the Master Client Agreement.

SALES CONDITION & WARRANTIES

All merchandise is sold on a final sale basis and in “AS IS” condition, without any express or implied warranties, including but not limited to implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted under California Commercial Code §§ 2314–2316 and California Civil Code § 1792.

Nothing in these Terms & Conditions limits rights that cannot be waived under California law.

No insurance coverage is provided or implied. Customers are solely responsible for obtaining their own insurance. Noble Jewelers Inc. (DBA You Jewelers & Boutique) is not an insurer of customer property and bears no liability for loss, theft, damage, or disappearance of items after pickup or delivery.

RETURNS & FINAL SALE POLICY

One-Week Decision Window (Limited Items Only)

For unaltered, in-stock showcase items only, customers may request review of a return within seven (7) calendar days of purchase.

Requests must be initiated within seven (7) calendar days by phone, voicemail, email, text, or in person.

Items must be unworn, unaltered, and in identical condition to their original sale state.

All return requests are subject to inspection.

This is a decision window, not a trial or use period.

If no return request is initiated within seven (7) calendar days, the sale is final, regardless of the presence or condition of any return eligibility tag.

Return Remedy (Store Credit vs Refund)

If a return request is approved, the remedy shall be store credit only, unless a refund is required by California law or expressly approved in writing by ownership.

Store credit:

Has no cash value
Is non-transferable
Is not a gift certificate and is issued solely pursuant to a returned merchandise transaction
May be subject to expiration or use limitations as permitted by law

Always Final Sale

The following items are never returnable:

Any altered item, including sizing, engraving, or modification
Custom or special-order items
Any item approved and designated as final sale
Any item showing wear, damage, or use
Any item where return eligibility tags have been removed, damaged, altered, or tampered with

Once an item leaves our control as final, the sale is final.

Return Eligibility Tags

Certain eligible showcase items may be sold with a return eligibility tag.

Removal, damage, alteration, or tampering with this tag voids return eligibility, regardless of time since purchase.

Return eligibility is further voided if the item shows any signs of wear, damage, alteration, or use, including but not limited to scratches, bending, resizing, missing components, or condition inconsistent with its original sale state.

This provides a clear, objective standard for both customers and staff.

SHIPPING & REMOTE SALES

For shipped or remote transactions, risk of loss transfers to the buyer upon carrier acceptance. Delivery confirmation constitutes proof of delivery.

Shipping delays, loss, or damage caused by carriers are outside the Company’s control. Shipping insurance is the buyer’s responsibility unless expressly purchased and confirmed in writing.

Any delivery issue or transit damage must be reported within five (5) business days of confirmed delivery. Claims are subject to carrier and applicable platform policies.

Transactions completed through third-party platforms (including eBay, Etsy, Facebook Marketplace, or similar services) are also subject to the applicable platform’s terms and dispute resolution procedures.

WATCH REPAIRS – LIMITED SERVICE WARRANTY

Certain watch repairs include a limited three (3) month service warranty, commencing from the date of service completion. This warranty is limited solely to the specific repair performed and parts replaced by the Company.

This warranty does not cover normal wear and tear, water or moisture intrusion, impact or shock, misuse, lack of maintenance, unrelated component failure, or prior or subsequent repairs by third parties.

Opening a watch may compromise water resistance. Water resistance is not guaranteed, and no warranty is provided for water resistance, pressure resistance, or long-term reliability unless expressly stated in writing.

JEWELRY REPAIRS – NO WARRANTY

Jewelry repairs are performed without warranty or guarantee, including but not limited to stone security, prong integrity, solder joints, structural longevity, or future wear.

The Company is not responsible for stone loss, including center stones, side stones, or accent stones, following repair, resizing, retipping, setting, soldering, or related services.

Any subsequent adjustment, tightening, or courtesy repair performed by the Company is provided as goodwill only and does not create a warranty, ongoing obligation, or extension of liability.

APPRAISALS, ESTIMATES & EVALUATIONS

All evaluations, estimates, and opinions regarding quality, purity, grade, weight, or value are good-faith professional opinions, not certifications or guarantees, and may change with market conditions or additional information.

Appraisal services, if requested, are provided in a separate written report for a separate fee and represent professional opinions based on information reasonably available at the time of examination.

Definitive authentication may require submission to a manufacturer or third-party authority and, if requested, is performed only with client authorization and at the client’s expense and risk.

ABANDONED PROPERTY

Items left for service, appraisal, pawn, consignment, or layaway must be retrieved within ninety (90) days of notification. Items not retrieved may be deemed abandoned pursuant to California Civil Code §§ 2080–2080.10 and may incur reasonable storage or administrative fees.

SECONDHAND DEALER COMPLIANCE

You Jewelers & Boutique is a licensed California Secondhand Dealer and Pawnbroker. All applicable transactions require valid government-issued identification and may be electronically reported to law enforcement as required by law. Mandatory holding periods apply where required.

FORCE MAJEURE

The Company shall not be liable for delay, loss, damage, or failure to perform caused by events beyond its reasonable control, including but not limited to fire, flood, earthquake, theft, power failure, equipment failure, labor disputes, acts of civil or military authority, civil unrest, or acts of God.

LIMITATION OF DAMAGES

To the fullest extent permitted by California law, the Company shall not be liable for incidental, consequential, emotional, or special damages, including but not limited to sentimental value, emotional distress, lost profits, loss of use, or loss of opportunity.

WEBSITE CONTENT DISCLAIMER

Website content, descriptions, pricing, and availability are subject to change without notice and may contain errors or omissions. The Company does not guarantee the accuracy or completeness of website content.

DOCUMENTATION, COMMUNICATIONS & CLAIMS

The Company may photograph or otherwise document items before or after service for recordkeeping and dispute resolution purposes.

No oral statements, assurances, or representations override these written Terms & Conditions or the signed Master Client Agreement.

Concerns should be reported within five (5) business days of receipt or pickup so the Company may investigate promptly. This does not limit rights that cannot be waived under California law.

SEVERABILITY & GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of California, with venue exclusively in San Diego County, California.

If any provision of these Terms & Conditions is held unenforceable, the remaining provisions remain in full force and effect.

By completing a transaction, leaving property in our possession, or using this website, you acknowledge and agree to these Terms & Conditions.

www.youjewelers.com

YOU JEWELERS & BOUTIQUE

TERMS & CONDITIONS

Effective Date: 05/06/2025

By completing a transaction, leaving property in our possession, or using this website, you acknowledge and agree to the following Terms & Conditions.

​ ​

IMPORTANT NOTICE REGARDING SERVICES

For repair, appraisal, custom design, evaluation, verification, and buying services, the Company’s signed Master Client Agreement governs. In the event of any conflict between these Terms & Conditions and the Master Client Agreement, the Master Client Agreement controls.

These Terms & Conditions do not create a bailment, service authorization, or repair agreement. Any bailment or service relationship arises only upon execution of the Master Client Agreement.

​

SALES CONDITION & WARRANTIES

Nothing in these Terms & Conditions limits rights that cannot be waived under California law.

​

RETURNS & FINAL SALE POLICY

One-Week Decision Window (Limited Items Only)

For unaltered, in-stock showcase items only, customers may request review of a return within seven (7) calendar days of purchase.

Requests must be initiated within seven (7) calendar days by phone, voicemail, email, text, or in person.

Items must be unworn, unaltered, and in identical condition to their original sale state.

All return requests are subject to inspection.

This is a decision window, not a trial or use period.

If no return request is initiated within seven (7) calendar days, the sale is final, regardless of the presence or condition of any return eligibility tag.

​

​

Return Remedy (Store Credit vs Refund)

If a return request is approved, the remedy shall be store credit only, unless a refund is required by California law or expressly approved in writing by ownership.

Store credit:

Has no cash value

Is non-transferable

Is not a gift certificate and is issued solely pursuant to a returned merchandise transaction

May be subject to expiration or use limitations as permitted by law

Always Final Sale

The following items are never returnable:

Any altered item, including sizing, engraving, or modification

Custom or special-order items

Any item approved and designated as final sale

Any item showing wear, damage, or use

Any item where return eligibility tags have been removed, damaged, altered, or tampered with

Once an item leaves our control as final, the sale is final.

​

Return Eligibility Tags

Certain eligible showcase items may be sold with a return eligibility tag.

Removal, damage, alteration, or tampering with this tag voids return eligibility, regardless of time since purchase.

Return eligibility is further voided if the item shows any signs of wear, damage, alteration, or use, including but not limited to scratches, bending, resizing, missing components, or condition inconsistent with its original sale state.

This provides a clear, objective standard for both customers and staff.

​

SHIPPING & REMOTE SALES

For shipped or remote transactions, risk of loss transfers to the buyer upon carrier acceptance. Delivery confirmation constitutes proof of delivery.

Shipping delays, loss, or damage caused by carriers are outside the Company’s control. Shipping insurance is the buyer’s responsibility unless expressly purchased and confirmed in writing.

Any delivery issue or transit damage must be reported within five (5) business days of confirmed delivery. Claims are subject to carrier and applicable platform policies.

Transactions completed through third-party platforms (including eBay, Etsy, Facebook Marketplace, or similar services) are also subject to the applicable platform’s terms and dispute resolution procedures.

​

WATCH REPAIRS – LIMITED SERVICE WARRANTY

Certain watch repairs include a limited three (3) month service warranty, commencing from the date of service completion. This warranty is limited solely to the specific repair performed and parts replaced by the Company.

This warranty does not cover normal wear and tear, water or moisture intrusion, impact or shock, misuse, lack of maintenance, unrelated component failure, or prior or subsequent repairs by third parties.

Opening a watch may compromise water resistance. Water resistance is not guaranteed, and no warranty is provided for water resistance, pressure resistance, or long-term reliability unless expressly stated in writing.

​

​

JEWELRY REPAIRS – NO WARRANTY

Jewelry repairs are performed without warranty or guarantee, including but not limited to stone security, prong integrity, solder joints, structural longevity, or future wear.

The Company is not responsible for stone loss, including center stones, side stones, or accent stones, following repair, resizing, retipping, setting, soldering, or related services.

Any subsequent adjustment, tightening, or courtesy repair performed by the Company is provided as goodwill only and does not create a warranty, ongoing obligation, or extension of liability.

​

​

APPRAISALS, ESTIMATES & EVALUATIONS

All evaluations, estimates, and opinions regarding quality, purity, grade, weight, or value are good-faith professional opinions, not certifications or guarantees, and may change with market conditions or additional information.

Appraisal services, if requested, are provided in a separate written report for a separate fee and represent professional opinions based on information reasonably available at the time of examination.

Definitive authentication may require submission to a manufacturer or third-party authority and, if requested, is performed only with client authorization and at the client’s expense and risk.

​

​

ABANDONED PROPERTY

Items left for service, appraisal, pawn, consignment, or layaway must be retrieved within ninety (90) days of notification. Items not retrieved may be deemed abandoned pursuant to California Civil Code §§ 2080–2080.10 and may incur reasonable storage or administrative fees.

​

​

SECONDHAND DEALER COMPLIANCE

You Jewelers & Boutique is a licensed California Secondhand Dealer and Pawnbroker. All applicable transactions require valid government-issued identification and may be electronically reported to law enforcement as required by law. Mandatory holding periods apply where required.

​

​

FORCE MAJEURE

​

​

LIMITATION OF DAMAGES